How to stay alert and alive on the job

The Sunshine Industry

For those not familiar with the term, the “Sunshine Industry” is the name dubbed by the Philippine government to the booming call center economy. In the country, a total of 788 call centers have emerged, according to the Call Center Directory of the Philippine Economic Zone Authority (PEZA)

In view of this, millions of people are already in the Call Center field. Be it night shift or day shift, here are some things one must remember to stay alert and alive on the job.

Coffee

Coffee is essential, especially for those in the night shift. It not only keeps you awake but also gives you that second wind to stay perky and accommodating on the job. The lucky ones on the day shift however get to choose what beverage suits them best, or even if they really need a drink at all.

Let the Stress Out

When everything just starts getting to you, squeezing on something spongy helps. It lets you bring out all that energy stored while sitting. And it’s not just the hands. Close your eyes for a few seconds, pinch the gap between the eyes, let your feet tap the floor once in a while. Staying in just one position is a stress in itself. Don’t let it build up and affect your work.

Take the Break

When you’re on a break, you’re on a break. Take advantage of the time allotted to get yourself ready for the next round. If possible, get a whip of fresh air to recharge. It’s just like coffee, but better.

Get Lots of Sleep

This one is basically for day shifts that suddenly got the graveyard shift. The sudden change in schedule would confuse the body, inducing sleepiness even though you’ve already slept during the day. There’s not really much you can do about it, except condition yourself to the new schedule and adding a few more hours to your regular snooze.